Skip to content
← Customer Feedback

SmartPACS

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartPACS. We’re happy you’re here!

SmartPACS

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve SmartPACS?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

3 results found

  1. Create a Study List view showing studies instead of patients

    Allow the user to see the most recent studies and not patients when searching a date range.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    declined  ·  Adminrwalburn (Project Manager, Sound) responded

    The Patient Study list is designed with a many study to one patient layout. When searching by a date range, the user will see the most recent patients and under those, the system will list the most recent studies for those patients.

  2. Ability to have Advanced Options in Dicom import under "local" user

    Currently, you need to be logged in as admin to use the Import - Advanced options feature for Dicom imports. It would be nice to allow this on the local user so that external images can be named, tagged and edited to match our hospital patient information (and not autopopulate with the previous hospital's patient information and naming structure) as happens with the Import - Dicom

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    declined  ·  Robert Jacobi responded

    Thank you for submitting your request. After review, the Product Team has determined that DICOM tag editing should be performed using the admin user account. These credentials should have been provided to you by your applications specialist when your system was installed.

    If you need assistance accessing your system using the admin login, please contact Sound customer support:

    Phone: (800) 819-5538
    Email: techsupport@soundvet.com

    Thanks again for your suggestion.

  3. User Preference for default SmartPACS Local Export location

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    declined  ·  Adminrwalburn (Project Manager, Sound) responded

    Left click will save automatically to the default Browser location of the local client system. The workstation that is in use accessing SmartPACS will have different browser settings than the local SmartPACS hardware itself. The user can set the local browser download location on the client system that is in use, but that will be done within the browser.

    Alternatively:
    Right click the file name or the Save icon – the user can “Save Link As” and chose name and file save location for the exported zip file.

  • Don't see your idea?