SmartDR Premier

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR Premier. We’re happy you’re here!


SmartDR Premier

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  1. Ability to set all shots to a certain sharpness/contrast/brightness. This could be mainly used as a baseline setup when the clinic first gets the system, allowing them to set every shot to roughly what they like before finer adjustments of each shot type.

    5 votes

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  2. I am a mobile large animal veterinarian and the images I acquire have an average distance of 24" between the detector and the handheld x-ray unit. However, your software tells me to calibrate this system at 40" which is a distance I will never use. It would be nice if the software prompted me to use a baseline parameter set appropriate for the type of system.

    1 vote

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  3. As a mobile veterinarian, I would like to be able to see all of the patients in my list without having to use search filters to find them. It makes it much simpler to add a new study when I don't have to re-enter patient information that I am unable to easily find.

    1 vote

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  4. 1 vote

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  5. After acquiring an image, it would be good to know exactly where the center of our x-ray beam is located on the image on the computer screen. This would allow us to better adjust the patient between shots, as well as allow us to better calibrate our machines if any issue arises involving positioning not caused by user error

    1 vote

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  6. Add ability to create a perfect circle and then be able to increase/decrease size of circle. At center of circle, have small dot . This tool would be effective in determining the center of the Femoral head and thereby help to assess the hip joint

    1 vote

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  7. Request from DoveLewis Emergency Animal Hospital, their workflow requires mainly looking at the worklist and so they would like it this had an option to be the default view when one exits a study rather than the normal patient list.

    1 vote

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  8. It would be incredibly helpful to allow us to merge patients if 2 separate studies/patients are entered but should be together as one. Thanks!

    5 votes

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  9. A few sites get confused on the wording and think that option is to change current study information. If we can change from "add study information" to "add new study information" it would help the users understand the create new study button

    2 votes

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  10. When entering new patients into the system, have the option to choose which fields are required.

    2 votes

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  11. when reviewing the study or even reviewing the protocol, the shots often get misplaced up or down. the shot tends to stick and get dragged. it would be ideal to have a tool to allow tthat only when needed.

    2 votes

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  12. Capability of placing images side by side while in acquisition mode. its helpful when a view needs to be repeated in the exact same angle.

    2 votes

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  13. Disable the diagonal cropping feature and use just a standard box with 90 degree edges.

    1 vote

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  14. Allow configuration of where the image laterality marker is placed like on my Next

    3 votes

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  15. Zoos and Aquariums are requesting more views for exotic animals and more species available.

    1 vote

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