60 results found
Client Trax MWL
USU 3489.9 says Client Trax is only verified and tested on SDR 3.8 MR3. Location is using SmartDR 4.2.0. They fill out the information in Client Trax. When they go to Client Trax MWL on the DR program, the weight is missing. When they try to input the weight, the software will not save the patient record.
Please test Client Trax MWL on updated SDR software.2 votes
Allow multiple Institutions to be entered for practices sharing same equipment
Several hospitals share facilities and equipment. Having the ability to add multiple Institution Names and select these from the Study Add screen would be incredibly helpful.2 votes
Remove the "Right Limb Lat Left"
The ability to select a left limb on a right limb study is SUPER confusing (and vice versa). Can you remove these unnecessary options? If the shot isn't there to select then we know to go back in the exam tree and go to the other limb.2 votes
System Sounds Muted
System sounds frequently becomes muted on its own with no input from the user. This mutes the SDR ready beep. I have seen it occur frequently after reboots.2 votes
I would like to be able to hover over an item and get a preview of what that icon does1 vote
Please allow ability to disable panel time-out
The automatic panel time-out after ten minutes without an exposure is increasingly problematic - sometimes it takes more than ten minutes for a horse to settle or to set up for an exposure, and there doesn't appear to be a way to extend the ten minute time until it's already expired and the panel has disconnected. It would be great if we could either extend the time before it expires, or (even better) opt out of this feature entirely.1 vote
A quick access guide to troubleshooting the more common errors that come up on smart DR to avoid holding for support while clients are waiting for us to get images.1 vote
Show Zoom Percentage
Please show the zoom percentage during image review. It is helpful to see and note the percentage of zoom applied or, be able to apply a certain amount of zoom for comparison.1 vote
Improved Gain Calibration Information
I am a mobile large animal veterinarian and the images I acquire have an average distance of 24" between the detector and the handheld x-ray unit. However, your software tells me to calibrate this system at 40" which is a distance I will never use. It would be nice if the software prompted me to use a baseline parameter set appropriate for the type of system.1 vote
Taste Parameter Preview
I'd like to be able to preview any changes I am making to the image processing. Currently I have to make changes, hit apply and then see how they look. If I don't know what they were set to before I moved the slider(s), I can't return to what was set previously either.1 vote
Offline Software Updates
As an IT professional, I would like the ability to update the SmartDR application in an offline format. I have my acquisition station in a private network that does not have internet access and would like to be able to keep the software up to date. This allows IT control over when the update is pushed based on peak usage and/or any internal training and notification deemed necessary.1 vote
email notifications for errors
The error messages at the DR acquisition station have been ignored by my staff for 6 weeks (for a problem with my PACS that I am aware of.) We do approx 70 X-rays a month, so this is approx 100 times this was ignored by veterinarians and support staff. It is unacceptable that this unit doesn't send logs or notifications to an administrator for status reports, but especially for errors. It looks like I'm not the only one that has brought this up. This is critical equipment and best practices are being ignored in this area.3 votes
Ability to import patient data when incorrectly deleted
Submitted on behalf of South Rowan Animal Hospital. When a patient is incorrectly deleted or the software autodeletes patients you do not want cleared, it would be helpful to be able to recover them from backups or other methods without losing new data.1 vote
Integrate With Cornerstone
We use Cornerstone in our practice. Antech Labs upload automatically. We would like the same option for x-rays.1 vote
Have the Species in the SOUND DR programs more closely resemble the acceptable species in Antech Imaging Services. Currently, if there's a discrepancy with the species between platforms, AIS will reject the images until the location contacts them with more details. For example, SOUND calls a Ferret a "Small mammal (species)/Ferret (breed)" since the species was not be recognized by AIS (as is the case for the ferret), it denied the storage request.1 vote
age entry change
Eliminate the age & month blanks for patient age entry--possibly only have the calendar option, or enter the exact birthdate (dd/mm/yy)...this is SUCH a major issue to correct when the exact birthday it needed for submitting images to OFA and PennHIP, and everyone is so tempted to use the quick age blanks (years & months). Despite trying to train each employee to enter it through the calendar, we spend a ton of time calling Sound to have the birthdate corrected in AIS and eFilm and it is so time consuming. Please, please change the age entry feature to something more exact; we submit a lot of PennHIP and OFA radiographs and this would save a lot of time for those of us submitting everything! Thank you in advance for your time, Jennifer
Eliminate the age & month blanks for patient age entry--possibly only have the calendar option, or enter the exact birthdate (dd/mm/yy)...this is SUCH a major issue to correct when the exact birthday it needed for submitting images to OFA and PennHIP, and everyone is so tempted to use the quick age blanks (years & months). Despite trying to train each employee to enter it through the calendar, we spend a ton of time calling Sound to have the birthdate corrected in AIS and eFilm and it is so time consuming. Please, please change the age entry feature to something more…1 vote
Set workbench settings for specific protocol (i.e.) pregnant dogs.
We have trouble with the image settings for pregnant dogs. We do not get alot of detail - if we could have a protocol that sets the contrast higher automatically instead of doing it manually every time.2 votes
Is there a way to customize the reject reasons to fit our provincial laws? And also add notes to the reason's if needed.1 vote
"Hands free" vs. "manual restraint" tab along with the doctor/tech tab?
Can there be a "Hands free" vs. "manual restraint" tab along with the doctor/tech tab?1 vote
Dark Theme please!1 vote
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