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SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR. We’re happy you’re here!

SmartDR

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27 results found

  1. Can you add the view positioning button to the choices when your in the create a protocol menu?

    1 vote

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    completed  ·  wade.paracuelles responded

    Viewing Position is available when creating a Protocol Menu. Create a Patient, select Region and Anatomy. Select the Shots you would like to add in the shot list. The Viewing Positioning button is available. You can save the Protocol you have created from your shotlist by clicking on the Save button. Name the Protocol and click on Save. The caveat is you are locked into the species that you have created this Protocol. Please contact Sound Customer Support for additional assistance (1-800-819-5538). Thank you.

  2. SmartDR needs a pause study indicator so that the clinic knows a study has not been "completed"

    5 votes

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    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  3. 5 votes

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  4. 4 votes

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    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  5. Some states require that all persons in the X-Ray suite are listed on the radiology report. Would like to be able to select multiple veterinarians or technicians when acquiring images and have them listed on the report.

    3 votes

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  6. Would like the ability to integrate EzyVet Practice Management software with my SmartDR system.

    1 vote

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    completed  ·  wade.paracuelles responded

    Thank you for your input. The EzyVet Practice Management software will integrate with our SmartDR system. Please contact our Technical Support Team (800-819-5538) to help assist you with this.

  7. 0 votes

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