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SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR. We’re happy you’re here!

SmartDR

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27 results found

  1. Add the ability to adjust new panel sleep timer

    Currently after 10 idle minutes in acquisition screen, the panel will go to sleep, requiring user input to wake it up. Being able to extend this timer would help clinics that regularly go over time when setting up the patient.

    12 votes

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    2 comments  ·  Admin →
    completed  ·  AdminSam Lee (Product Manager, Sound) responded

    Thank you for the feedback and the request. The panel sleep timer will now take 30 minutes to elapse, up from 10 minutes. All other behavior surrounding this feature continue to remain the same. It's available in SmartDR v4.2 only and it'll be available in SmartDR v3.9 soon. If you are not sure what version you are using, please go to the link below to find out the version you have. https://apps.soundvet.com/smartdr/determineVersion

  2. Enter weight in grams

    We are an exotics practice and have many patients we enter the weight in grams. This has become an issue with being able to have our Avimark charges enter in our patients through the worklist.

    2 votes

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    0 comments  ·  Admin →

  3. Add ability to see which vet/tech is selected while on the acquisition screen

    Currently when a vet/tech is selected, the names are hidden once the dropdown closes.

    3 votes

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    0 comments  ·  Admin →

  4. Allow ENTER/RETURN button to act as a SEARCH Button

    When entering a patient's information, it would be helpful if we could just hit the return/enter key on the keyboard (since we're already on the keyboard), INSTEAD of having to go up into the screen to hit SEARCH.

    2 votes

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    0 comments  ·  Admin →

  5. Ability to change required fields when adding new patient

    Sites want the option to change what required information is needed when adding patient. for example, one site would want to have the DOB as a required field to fill in before patient can be created

    2 votes

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    0 comments  ·  Admin →

  6. Equine Dr would like L/R Hindlimb markers

    Customer would like LH and RH markers to indicate left and right hindlimbs

    2 votes

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    0 comments  ·  Admin →

  7. microchip field

    Please add a field for microchip. This seems absolutely ridiculous that with the amount of money we pay for these systems and services that we have to images download and go to an antiquated program like paint to add a text field for microchips when OFA requires this info on images.

    3 votes

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    0 comments  ·  Admin →
    completed  ·  AdminSam Lee (Product Manager, Sound) responded

    Thank you for the feedback. This feature is now available in our latest release of SmartDR v3.9 and v4.2. There is a second patient ID that you can input the microchip information when creating a patient. 

  8. move patient images to another patient when they are taken on the incorrect patient

    copy and paste sort or ideaa

    3 votes

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    0 comments  ·  Admin →
    completed  ·  AdminSam Lee (Product Manager, Sound) responded

    Thank you for the feedback. This feature is now available in our latest release of SmartDR v3.9 and v4.2. "Move Study" allows you to move a study of acquired images to another existing patient.

  9. DICOM Queue

    A Dicom queue so you can check in detail on the status of images that are sending and whether they are pending, actively sending, completed or failed.

    3 votes

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    0 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  10. Ability to manually record technique through SmartDR

    4 votes

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    1 comment  ·  Admin →
    completed  ·  wade.paracuelles responded

    This option is now available in our latest release of SmartDR 3.9. Please contact our support team to help you setup this configuration in the software.

  11. Ability to add additional dog and cat breeds

    7 votes

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    2 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  12. Ability to change the extremity abbreviations to correlate better for small animal

    extremity abbreviations in the program are a bit confusing. I have not personally seen the abbreviations CDCR or CRCD typically used in radiology software. lt would seem more appropriate terminology for an extremity if indicating towards or away from the body). Standard abbreviations much more typically used are AP / PA and think this is more universally understood

    2 votes

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    0 comments  ·  Admin →

  13. Angle Compare Tool

    As suggested by Dr. Fred Sprinkle - Magnusson Equine. Would like to have two angles and know the difference in angles. A line similar to this: //

    I have pictures of the desired functionality if needed.

    2 votes

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    1 comment  ·  Admin →

  14. messages

    I'm not sure if previous messages were sent from this email or another but disregard previous sent messages sorry for the trouble

    1 vote

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    0 comments  ·  Admin →

  15. Reports for Rejected Images

    Make a report available to report on Rejected Images. Ability to request by date range, PID, etc. Able to sort on reported data if possible.

    7 votes

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    3 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  16. Please add 'Coon Hound' to the next SmartDR update per CAS-322794-B0F2

    Please add 'Coon Hound' to the next SmartDR update per CAS-322794-B0F2

    3 votes

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    0 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  17. Option to add study to existing patient if patient already created

    If a patient has already been created in the system, and I attempt to create that patient again, the software just tells me that the patient has already been created. I have to exit the add patient screen, and then search for the existing patient. I would like the option to simply add a new study to the existing patient directly from the add patient screen.

    8 votes

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    0 comments  ·  Admin →

  18. Ability to dim the screen.

    Dim the screen on the new monitors for dark rooms.

    1 vote

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    0 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    Thank you for your feedback. You have the ability to dim or brighten the monitors in Windows. For further assistance please contact our Technical Support Team (800-819-5538).

  19. Populate Technique to Radiology Report for AHAA

    Would like the ability to input the techniques used for a radiograph so that it shows up on a radiology report.

    8 votes

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    0 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    This feature is now available in our latest release of SmartDR (v3.9). Please update your software to use this feature.

  20. Select a species default to blank

    We need to have select a species default to be blank and have it a required field to be filled out. Thank you

    2 votes

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    0 comments  ·  Admin →
    completed  ·  wade.paracuelles responded

    This option is now available on the latest version of SmartDR (V 3.8 MR3). In the Setup you can select Config and Intermediate Options. Click on Default Species and select None from the drop down menu. When you create a Patient, Species is highlighted in Red and a required Field to be selected. Please contact our Customer Support Team (1-800-819-5538) if you need assistance.

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