Skip to content

SmartPACS

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartPACS. We’re happy you’re here!

SmartPACS

Categories

JUMP TO ANOTHER FORUM

48 results found

    1. The SmartPACS local and admin users have some slight differences on their toolbars.
    2. The CT/ MR/ US toolbars do not all have Reference Line and Cine Scroll features enabled.
    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  1. Especially on VM systems, the SmartPACS service does not automatically start consistently and will occasionally need to be manually started.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 11/15/18 - Jovie Aspiras captured the request for North Penn "Would like to add TPLO and TPA templates on Veterinary Orthopedics Implants"
    "- under Veterinary Orthopedics Implants
    - Needing TPLO and TPA to be added on the list

    Janie Landes
    North Penn Animal Hospital acct#4195
    1200 Welsh Rd
    Lansdale, PA 19446
    (215) 855-5853
    janie@npah.com"

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The NXT TPLO and the TTA Forked and Forkless Plates are now available in OrthoPlan.

    Please let us know if there are any other templates that you would like to see and we will be glad to work with the implant manufacturer to get their drawings added to OrthoPlan.

    Have a great day!

  3. The SmartPACS Cloud and local Viewer will need to support the export of both compressed and uncompressed images. Currently the SmartPACS Study List allows for the export of Uncompressed images but the Viewer only supports JPG2000 Compressed exports.

    SUGGESTED CHANGE: The Viewer Export will need a radio button allowing the user to export the images compressed or uncompressed (if available). The default can remain the compressed image copy.

    After some investigation into the requirements for the most restricted required folder structure, we have come to the following conclusion on how the folders should be structured on the Study List and…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. When performing a TPLO, a TPLO Plate template applied automatically to the image based on a User Preference selection of a TPLO favorite template.

    "IF POSSIBLE IT WOULD BE GREAT IF THE USER CAN SELECT IN USER PREFERENCES (SIMILARLY TO THE LOCATION OF THE CIRCLE) WHICH IMPLANT THEY WANT PASTED AUTOMATICALLY BUT MY GUESS IS THAT’S NOT POSSIBLE SINCE IT’S A DIFFERENT WORK-FLOW. IS IT POSSIBLE TO CREATE FAVORITES? SIMPLIFYING THIS WOULD BE AMAZING! " - Dr. Felix Duerr 11/20/2018

    In this instance, I would presume there should be a default template for each of the custom measurements: TPLO, TTA,…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This feature is now available for production use. There is a new Favorite section above the Template list. This section will allow you to add a favorite template, favorite folder of templates, or create your own folder for favorite template storage. Take a look around, and please contact Technical Support if you have any questions. Thank you for your feedback!

  5. "What if we allowed users to toggle which implants there practice uses and which they do not. Implants are expensive and a practice tends to stick with a single or two manufactures. Effectively making their view more minimalistic only displaying templates that are pertinent to their practice. They could easily add and remove templates within the options?" Jose 10/14/15

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    OrthoPlan has the ability to select Favorite templates for rapid use. The user has the ability to group and label these favorites as works best for them. Thank you for the suggestion.

  6. In the 1.4.1 version there is a manual adjustment that allows to set the requirement for compression for incoming DICOM transmissions. This setting should be added to the UI in the Settings screen.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. The Viewer Cache storage location is fixed to the C: drive and instead needs to be configurable on installation.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 3 Next →
  • Don't see your idea?