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SmartPACS

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

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  • Use the search field below to see if your suggestion is already listed, and click the vote button
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Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

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SmartPACS

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48 results found

  1. Example. We have a UltraSound system that stores the studies locally until they are imported into SMARTPACS and there are about 15 of them on there that are not currently syncing across the network, The workaround is to export to USB then import manually into SMARTPACS but we can only do so on a per patient basis. We would like to import the entire folder of studies and then assign them to the relevant patient after the import. The current method only supports importing to a single patient through this method.

    1 vote

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    Users may import multiple DICOM studies at one time unless DICOM Tags need to be edited.  Please contact Support if additional assistance with this is requested. 1 (800) 819-5538

  2. Movora carries a "Versiv" line of TPLO plates that would be useful to add as a orthoplanner template.

    1 vote

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  3. When you check on the status of images you've exported to a network, the study is only identified by the job ID# in Network Queue and by the type of study and date/time. The lack of a patient ID or patient/owner name makes verifying the exporting of a study successfully difficult. The job ID# gives us no indication of who the patient is and while the study description is helpful in a busy place it's not necessarily conclusive.

    1 vote

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  4. Patient Name is first in the search option but the Patient ID is the first in the results. While you can move columns they don't stay that way when you log out and back in. Can the format have the search "Patient Name" be over the "Patient Name" in the results?

    1 vote

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  5. Hello,
    I'd like the option to change the default search parameters for dates. Currently, it's just searching this week by default but I'd like the option to change that.

    When I log into smartpacs in a hurry and search for a patient, I don't want to have to mess around with the dates every time. Just default it blank, if anything...

    1 vote

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    There is a way to save a date range that best fits your needs as what we call a Saved Query. This saved query can be marked as your default when you first log into the system. You can edit the saved queries whenever you would like. Here is some information on how to work with Saved Queries. If you’d like some assistance in setting this up, our support would be glad to assist in configuring this for your needs.

    https://apps.soundvet.com/smartpacs/docs/studyList/studyList/search/savedQueries
    Support: + 1 (800) 819-5538

  6. When changing orientation of an x-ray (e.g. flipping rad so right is on the left part of the screen), allow the user to save this change.

    1 vote

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  7. Not sure where the slow down is or if there is a solution. We still have eFilm on our computer and I will often look at rads there since they are not up on SmartPacs yet

    2 votes

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    This feature is available in SmartPACS 2.0. If you do not yet have access or still have speed concerns, please reach out to Customer Support and we will help get your SmartPACS updated and troubleshoot the concerns.

  8. The ability to move x-rays that may have been taken under the wrong patient

    1 vote

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    Thank you for the suggestion! This is a feature currently available in SmartPACS. A Customer Service representative should have reached out to you to discuss this feature set. Please let us know if you have additional questions or suggestions.

    Thank you!

  9. Would like a way to be able to see the weight entered for the study after the fact.

    2 votes

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  10. We would like to have hot keys assigned (or be able to assign) hot keys for each of the different window leveling presets. Much like eFilm does with the Function Keys

    2 votes

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    Shortcuts i.e. Hot Keys are now available for Window Level Presets. Read More 

    • The Viewer User Preferences Shortcut tab now includes W/L presets created by system defaults or custom user presets. 
    • The User can now set a Hot Key as a shortcut for each W/L preset.

    This has rolled out to all systems via Automatic Update.  If this is not available on your system, please contact Sound Customer Support for assistance.

  11. Dr would like to be able to measure hoof pastern angle after we have determined a line down the center of horse's pastern.

    In eFilm this was possible through "Measurement tool - Show Angles" You could draw two intersecting lines and click the tool to show the angle between them

    1 vote

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    The Cobb Angle tool under the Measurement Group within the Viewer will allow the user to draw two lines that do not have to intersect and it will display both the obtuse and acute angles. These values are dynamic and the user can adjust the line placement and the angles will be updated accordingly. Please respond if additional assistance is required.

    Thank you!

  12. When the Audit Log initially loads it can take some time to pull up. If the system was set to load only the logs of the last 24 hours, it could load faster and allow users to interact with the filtering sooner.

    4 votes

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    This feature is available in SmartPACS 2.0. The logs have been set to the last 2 weeks instead of last 24 hours. If you do not yet have access, please reach out to Customer Support and we will help get your SmartPACS updated.

  13. Give SmartPACS viewer the the 3D rendering currently available through AIS Viewer.

    3 votes

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    This feature is available in SmartPACS 2.4. If you do not yet have access, please reach out to Customer Support and we will help get your SmartPACS updated.

    Support Office Hours: 5:00am to 5:00pm (U.S. Pacific Time)*

    Technical Support (Domestic): (800) 819-5538
    Technical Support (Int.): (800) 268-5354

  14. The lines and dots on the VHS are too small. Can we have the VHS thickness default to 4 as this how all customers want to see it.

    4 votes

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    The VHS tool was updated to use lines instead of dots.  The lines improves the visibility of the measurement.  This has rolled out to all systems via Automatic Update.  If this is not available on your system, please contact Sound Customer Support for assistance.

  15. Set the SmartPACS (ML340) hardware to automatically turn back on when a power failure happens. Currently, the SmartPACS have to be physically turned on in the event of a power failure

    4 votes

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  16. Would like to be able to add a "secondary ID" such as a microchip number or AKC number as an overlay for JPEG. This is helpful for submission to OFA.

    1 vote

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    We are happy to say we have the ability to do this in the most recent version of SmartPACS. I’ll request for someone in support to reach out to you about getting updated to this new version. Thank you for your feedback!

  17. Disable the timeout feature on SmartPacs. We use it daily for dental extractions and it takes extra time to log in every time and reselect the appropriate dental radiograph the surgeon requires.

    1 vote

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  18. Create a dropdown menu for modalities when advance searching in SmartPACS. This will help to correct for spelling errors and to ensure consistency when searching.

    3 votes

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  19. Would like to have templates for screws to apply to a film like we have for plates. Some procedures require only screws and no plate - being able to judge size of the screw ahead of time would be helpful, particularly for small dogs.

    1 vote

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    Over 300 Synthes Cortex screws have been added to OrthoPlan and are available for use!

    If there are any other templates that you would like to see in OrthoPlan, please let us know and we will be glad to work with the implant manufacturer to get their drawings included for you.

    Have a great day!

  20. Currently it seems that touch functionality only works for Zooming, paning and window level. Would like to add all functionality for touch.

    1 vote

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