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SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

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SmartDR

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66 results found

  1. To comply with the Occupational Health and Safety Act R.R.O 1990, Regulation 861 X-Ray Safety, 16.8. in Canada, the SmartDR Install Reports, when using the integrated Summit-DR Integration kit must show the tube current (MA) and duration of the exposure.

    Please seperate the mAs field into an mA and Sec field to comply with Canadian regulations.

    16 votes

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  2. Add in custom Species to work with wide variety of Aquarium patients. Per Monterrey Bay Aquarium.

    6 votes

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  3. I would like to be able to have access to normal anatomy that could be easily accessed and pulled up side by side of the current film. It would be easier for owners to understand their pet's abnormality. Idexx has this feature and it was a very attractive tool when I was looking at systems.

    5 votes

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    1 comment  ·  Admin →
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  4. Useful for horses that are unnamed at the time of early studies being taken (eg as a foal or yearling) but then go on to being officially named (eg for racing/competition/breeding, etc purposes) and you want the studies to remain together for continuity/patient record reasons.

    4 votes

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  5. I'd like to be able to keep the images from the same patient all together for continuity (as currently occurs), but be able to edit the owner/client details for a specific study without changing the owner/client details on all other studies.

    For example: "Horse 1" is radiographed for "Client A" as a yearling for the Sales, and is sold and enters the training stables of "Client B" where it is again radiographed on several occasions before being sold to "Client C" where it is again radiographed.

    In the above scenario, I either enter the same horse into the system 3…

    4 votes

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  6. In California, RVT's have title protection. The term "Tech", that is used in the software to input the person taking the x-ray, should be changed. When we started with this sioftware we were asked to provide a list of all staff members that may be taking an x-ray.There should be the choice of "Tech" and "Staff" or Staff only (if we are limited to one term). The use of the term "Tech" for all staff members, licensed or unlicensed, would be illegal in Calif and is not respectful to the licensed individuals working in veterinary hospitals.
    https://cvma.net/wp-content/uploads/2014/10/RVTTitle.pdf

    4 votes

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  7. Several hospitals share facilities and equipment. Having the ability to add multiple Institution Names and select these from the Study Add screen would be incredibly helpful.

    3 votes

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  8. The error messages at the DR acquisition station have been ignored by my staff for 6 weeks (for a problem with my PACS that I am aware of.) We do approx 70 X-rays a month, so this is approx 100 times this was ignored by veterinarians and support staff. It is unacceptable that this unit doesn't send logs or notifications to an administrator for status reports, but especially for errors. It looks like I'm not the only one that has brought this up. This is critical equipment and best practices are being ignored in this area.

    3 votes

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  9. 3 votes

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  10. Cas-363720 requested the ability to add/remove the ER function on the main page. Location states vet techs are selecting the ER function but not editing the patient information later meaning patient information is getting lost in the system.

    3 votes

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  11. In order to accurately assess turtles and tortoises' lung fields, a cranial/caudal view is necessary. Currently, we have logged these views under "Lateral" and then used a text annotation to correctly label the view that we actually took.

    3 votes

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  12. Provide guidelines for gown, glove, and thyroid shield leak checks into the system to ensure that standards are the same across the board.

    3 votes

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  13. Having the ability to add notes in the acquisition PC like "images 4 and 5 were actually taken on x date" or "this patient's ID is x on AIS" would be helpful when dealing with un-fixable discrepancies between services.

    3 votes

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  14. The ability to select a left limb on a right limb study is SUPER confusing (and vice versa). Can you remove these unnecessary options? If the shot isn't there to select then we know to go back in the exam tree and go to the other limb.

    2 votes

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  15. System sounds frequently becomes muted on its own with no input from the user. This mutes the SDR ready beep. I have seen it occur frequently after reboots.

    2 votes

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  16. I would like to be able to hover over an item and get a preview of what that icon does

    2 votes

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  17. The automatic panel time-out after ten minutes without an exposure is increasingly problematic - sometimes it takes more than ten minutes for a horse to settle or to set up for an exposure, and there doesn't appear to be a way to extend the ten minute time until it's already expired and the panel has disconnected. It would be great if we could either extend the time before it expires, or (even better) opt out of this feature entirely.

    2 votes

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  18. We have trouble with the image settings for pregnant dogs. We do not get alot of detail - if we could have a protocol that sets the contrast higher automatically instead of doing it manually every time.

    2 votes

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  19. It would be nice to have an exposure index for new technicians who are less experienced in deciding if radiographs are over- or underexposed. I have used other systems that have utilized this and it helps in educating staff as well as improving image quality

    2 votes

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  20. We are performing radiographs on a patient for OFA registration and realized we do not have the patients correct breed. The breed is a Russian Black Terrier

    2 votes

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