5 results found

1. Region Nickname Overwrite original name

   Requested on behalf of Rood and Riddle. Ability to rename the Left Keeneland repository and other regions.

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   under review  ·  AdminCameron Love (Director, Product Development, Sound) responded

   Thank you for the request.

   You would like the nicknames/slangterms to overwrite the region/exam/position names? This could be configurable, but we would still need to send the original names in DICOM. Does that work?

2. Easy access to normal anatomy

   I would like to be able to have access to normal anatomy that could be easily accessed and pulled up side by side of the current film. It would be easier for owners to understand their pet's abnormality. Idexx has this feature and it was a very attractive tool when I was looking at systems.

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   under review  ·  AdminCameron Love (Director, Product Development, Sound) responded

   Thank you for the feature request. In the past we had a set of normals placed inside our PACS, not the DR acquisition station. If we put normals in the PACS would that satisfy the request?

3. Software upgrade notification

   Customer wants another method of notification outside the software. She stated her techs kept ignoring the dialog and she wasn't aware an update was needed until they experienced a different issue.

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   under review  ·  AdminCameron Love (Director, Product Development, Sound) responded

   We understand. Customer would like email or another form of communication of when auto updates come out.

4. Full Resolution Image Display in SmartDR Acquisition Screen

   Stijn,

   I’m writing this note to summarize the situation with the reported issue related to image resolution.

   This is not a bug, but rather a limitation of how the Smart DR software was designed and implemented. Changing the behavior to allow for display of the full acquired image resolution is a major project that does not fit into any near term time frame (i.e. not for 3.8 MR2). Not only is the display of images affected, but also every annotation and overlay, and other operations such as zoom, pan, flip, and so on.

   That said, we will be putting this into the next large scale software release for SmartDR. As we are still gathering requirements and feedback for that version, no ETA is available.

   Regards,

   Cameron Love
   Director, Product Development
   Sound (A VCA Company)
   760.644.6341
   From: Stijn Luyck stijn.luyck@stl-international.be
   Sent: Thursday, November 29, 2018 2:52 PM
   To: Cameron Love
   Cc: Robert Jacobi; John Jacobs; Scott Giebler; Tom Jacobi; William Hornof
   Subject: RE: SMARTDR / NEXT viewing

   Hi Cameron,

   It’s the system you guys send to Thailand a few weeks ago … guess it had the latest software/patches.

   See you in a few days,

   Stijn

   From: Cameron Love Cameron.Love@soundvet.com
   Sent: 29 November 2018 22:33
   To: Stijn Luyck stijn.luyck@stl-international.be
   Cc: Robert Jacobi Robert.Jacobi@soundvet.com; John Jacobs John.Jacobs@soundvet.com; Scott Giebler Scott.Giebler@soundvet.com; Tom Jacobi Thomas.Jacobi@soundvet.com; William Hornof William.Hornof@antechimagingservices.com
   Subject: Re: SMARTDR / NEXT viewing

   Stijn,

   Can you please confirm for me what version of SmartDR you were using that had the interpolation issue.

   Regards,

   Cameron Love
   Director, Product Development
   Sound (A VCA Company)
   Mobile: 760.644.6341

   From:Stijn Luyck stijn.luyck@stl-international.be
   Date: Wednesday, November 21, 2018 at 6:41 PM
   To: Cameron Love Cameron.Love@soundvet.com
   Cc: Robert Jacobi Robert.Jacobi@soundvet.com, John Jacobs John.Jacobs@soundvet.com, Scott Giebler Scott.Giebler@soundvet.com, Tom Jacobi Thomas.Jacobi@soundvet.com, William Hornof William.Hornof@antechimagingservices.com
   Subject: Re: SMARTDR / NEXT viewing

   Hi,

   Let me know what your findings are, we can discuss details next week at the AAEP.

   Im a bit concerned none of our sales/demo team or installers have seen this. I know my eye is critical but theirs should be a bit “radiologist” too.

   Take care, Stijn

   Sent from my iPhone

   On 21 Nov 2018, at 23:10, Cameron Love Cameron.Love@soundvet.com wrote:

   Stijn,

   This email chain was forwarded to me last night. It is my opinion this is a regression bug. We addressed this in SmartDR 3.0 and it very well could have come back. We have started conversations with the development team to see if this truly is a regression bug or something new. We will keep you posted on findings.

   Below is the email to you about this issue on 12/4/15.

   From: Cameron Love cameron.love@soundvet.com
   Sent: Friday, December 4, 2015 9:08 AM
   To: William Hornof
   Cc: Stijn Luyck; Johnny Jacobs; Bryan Stephens
   Subject: Re: NEXT

   Stijn-
   Great catch. The way our image display works, we process the image using some C++ libraries. This includes scaling the image to fit the size of the screen for display. Then, we take the output from that and put it into a .NET display control which is the same size as the scaled image so that the display control is not doing any scaling to fit to screen.

   What we found was a math error that caused the size of the scaled image and the size of the display control to be different by a handful of pixels. That caused the display control to scale the image a tiny bit, which appeared to be causing the lack of sharp detail. Once that was resolved so that the image was correctly being scaled just once, the detail in the displayed image improved noticeably.

   This will be addressed in SmartDR 3.0 Auto Update.

   Cameron Love
   Director, Product Development
   Sound (A VCA Company)
   Mobile: 760.644.6341
   From: Stijn Luyck stijn.luyck@stl-international.be
   Sent: Tuesday, November 20, 2018 7:48 PM
   To: Robert Jacobi; John Jacobs; Scott Giebler; Tom Jacobi
   Subject: SMARTDR / NEXT viewing

   Hi,

   Several years ago when I received my first NEXT system I noticed immediately that the viewing in the SMARTDR Aquisition software was below standard. The resolution of the image presented was below par, the image once transferred to eFilm was way better in quality. As most people view in the acquisition software (and the system is demo’ed and sold as such) it made side by side comparisons to other systems difficult.

   At the time I was assured that they would fix that problem removing the need for people to use eFilm so it left my mind and I forgot about it. Whenever I noticed an image on a NEXT screen I always thought I was biased and preferred the sharper Canon images ... not remembering my original observation that the viewer in SMARTDR actually did not show full resolution. (In Canon they have a HQ button)

   Now several years later while installing the small animal system here In Thailand I’m surprised to see that the problem still exists!! The image shown in SMARTDR is blurry and out of focus, the same image in eFilm is way sharper! Basically one is diagnostic and the other is not!

   Below you can see a screen copy from the acquisition station showing the same image in SMARTDR and in eFilm side by side. The image in eFilm is WAY better ... surely that is the image we want to see in SMARTDR too, no? When we demo a system and zoom in on the image just taken sure it would be of benefit to have the image with full resolution available as seen on the right compared to the image on the left?!?

   I’m not a software programmer so have no idea how much work is involved in changing the code for the viewer ... but I doubt that we can gain more in “image quality / USD spend” anywhere else in the system.

   Let me know what your thoughts are of this,

   Regards, Stijn

   <image001.png>

   Sent from my iPhone

   Image
   Virus-free.www.avg.com

   Stijn,

   I’m writing this note to summarize the situation with the reported issue related to image resolution.

   This is not a bug, but rather a limitation of how the Smart DR software was designed and implemented. Changing the behavior to allow for display of the full acquired image resolution is a major project that does not fit into any near term time frame (i.e. not for 3.8 MR2). Not only is the display of images affected, but also every annotation and overlay, and other operations such as zoom, pan, flip, and so on.

   That said, we will be putting this… more

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5. Make Automatic Update Instructions More Detailed
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   under review  ·  AdminCameron Love (Director, Product Development, Sound) responded

   Please define more detailed?