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SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR. We’re happy you’re here!

SmartDR

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5 results found

  1. Requested on behalf of Rood and Riddle. Ability to rename the Left Keeneland repository and other regions.

    1 vote

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  2. I would like to be able to have access to normal anatomy that could be easily accessed and pulled up side by side of the current film. It would be easier for owners to understand their pet's abnormality. Idexx has this feature and it was a very attractive tool when I was looking at systems.

    5 votes

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    1 comment  ·  Admin →
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  3. Customer wants another method of notification outside the software. She stated her techs kept ignoring the dialog and she wasn't aware an update was needed until they experienced a different issue.

    2 votes

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  4. Stijn,

    I’m writing this note to summarize the situation with the reported issue related to image resolution.

    This is not a bug, but rather a limitation of how the Smart DR software was designed and implemented. Changing the behavior to allow for display of the full acquired image resolution is a major project that does not fit into any near term time frame (i.e. not for 3.8 MR2). Not only is the display of images affected, but also every annotation and overlay, and other operations such as zoom, pan, flip, and so on.

    That said, we will be putting this…

    0 votes

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  5. 0 votes

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