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SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR. We’re happy you’re here!

SmartDR

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How can we improve SmartDR?

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4 results found

  1. Easy access to normal anatomy

    I would like to be able to have access to normal anatomy that could be easily accessed and pulled up side by side of the current film. It would be easier for owners to understand their pet's abnormality. Idexx has this feature and it was a very attractive tool when I was looking at systems.

    5 votes

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    1 comment  ·  Admin →
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    under review  ·  Cameron Love responded

    Thank you for the feature request. In the past we had a set of normals placed inside our PACS, not the DR acquisition station. If we put normals in the PACS would that satisfy the request?

  2. Region Nickname Overwrite original name

    Requested on behalf of Rood and Riddle. Ability to rename the Left Keeneland repository and other regions.

    1 vote

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    under review  ·  Cameron Love responded

    Thank you for the request.

    You would like the nicknames/slangterms to overwrite the region/exam/position names? This could be configurable, but we would still need to send the original names in DICOM. Does that work?

  3. Software upgrade notification

    Customer wants another method of notification outside the software. She stated her techs kept ignoring the dialog and she wasn't aware an update was needed until they experienced a different issue.

    2 votes

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    under review  ·  Cameron Love responded

    We understand. Customer would like email or another form of communication of when auto updates come out.

  4. Make Automatic Update Instructions More Detailed

    0 votes

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