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SmartRLT

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

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  • Use the search field below to see if your suggestion is already listed, and click the vote button
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Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

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SmartRLT

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23 results found

  1. allow one way sync to google and IOS calendars

    1 vote

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    2 comments  ·  Admin →
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    under review  ·  bryan.stephens responded

    Need to better understand what is to be considered “truth” (do changes in one place sync other places) as well as how many different calendars we are “sharing” with (doctor, horse owner, practice).

  2. Combine phases into single treatment record

    Currently each individual phase (whether an entire Acute/single-phase treatment or each phase of a Chronic/multi-phase treatment) is treated as its own treatment record. For a given horse, the total number of treatments is often drastically over reported (by a factor of two for ones being treated for chronic conditions). Though the parameters change from Phase 1 to Phase 2, the dose for a given treatment should be summed between Phases to give one single value for one single treatment. The "end-point" of what is considered a treatment and any partial treatments should be handled as they currently are: i.e. when…

    0 votes

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  3. Automatic Backup of Treatment Calendar

    End users need the ability to back up their treatment calendar in the event they need a loaner system. Currently, the calendar lives only on the local system, and is lost when a system is sent in for repair. The database backup can happen either to a local external storage device, or to a cloud based storage.

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    under review  ·  bryan.stephens responded

    Treatment database can be transferred (and there are instructions in a KnowledgeBase article that Tech Support has access to). But the database can not be “merged”. It is an over-write.

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