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SmartRLT

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartRLT. We’re happy you’re here!

SmartRLT

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5 results found

  1. we would like to be able to get settings set up and saved before the patient arrives. Also had difficulty saving settings for multiple limbs of the same protocol

    1 vote

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    1 comment  ·  Admin →
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  2. 1 vote

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  3. unable to select specific treatment days on calendar because only allows for set schedule. Could also be useful to just move days once set schedule is allowed.

    1 vote

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    Suggestion noted. We are planning some more robust calendar operations in future releases.

    As an aside, the main reason for the pre-set prescription (e.g. Tues & Thurs for 6 treatments) is the customer-facing aspect: conveying the message that this is not a magic wand, but rather something that requires consistent follow-up.

  4. 1 vote

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  5. End users need the ability to back up their treatment calendar in the event they need a loaner system. Currently, the calendar lives only on the local system, and is lost when a system is sent in for repair. The database backup can happen either to a local external storage device, or to a cloud based storage.

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