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SmartRLT

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartRLT. We’re happy you’re here!

SmartRLT

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23 results found

  1. Issue Bucket - items missing line items for Component Type | Wheel Kit w/ Retractable Handle.

    3 votes

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    1 comment  ·  Admin →
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  2. manual mode: once adjusting the settings in manual mode, allowing it to save for future treatments. I believe it originally did this

    2 votes

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  3. ANATOMY (new)
    1. Acupuncture
    2. Oblique sesamoidean ligament
    3. Hock
    4. Lymphangitis
    5. Cellulitis
    6. Thrombosis
    7. Summer sores
    8. Scratches
    9. Fractures
    a. Evulsion high sus,
    b. Cortical
    10. Collateral Ligaments Fetlock

    2 votes

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  4. Bilateral button under the "directional"
    a. Essentially doubles time on each phase
    b. Beep indicates halfway mark to move to other side

    2 votes

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  5. new knobology parameters: see bryan and RJ. allow for more than 25%

    2 votes

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  6. allow the user to select the default time frame for patient search results instead of forcing 2 weeks

    1 vote

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  7. selection at top of screen -- text way too small

    1 vote

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  8. override button

    1 vote

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  9. The request is for a patient-level, multi-line free-text Notes field that can be accessed/entered on the Add/Edit Patient screen and that is printed on the PDF report.

    1 vote

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  10. remove "diagnostic images" option on patient input screen... it is not used and now we dont have plans any longer to implement the PACS with

    1 vote

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  11. In the case of a treatment being listed under a wrong patient or duplicate patient, it would be handy to be able to move around the treatments similar to how you can move SmartDR studies.

    1 vote

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  12. entered at start of Tx to indicates specifics to the operator before each use, ie more specific direction/location.

    1 vote

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  13. untreated horses should appear in blue. then after treatment complete should appear in grey. currently its showing 2 blue and 2 grey for one chronic treatment

    1 vote

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  14. need to make icons much bigger at top

    1 vote

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  15. we need to indicate that it is either 'lesion size' or 'target area'. some wonder if it's size of patient.

    1 vote

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  16. 1 vote

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  17. 1 vote

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  18. 1 vote

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  19. we would like to be able to get settings set up and saved before the patient arrives. Also had difficulty saving settings for multiple limbs of the same protocol

    1 vote

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    1 comment  ·  Admin →
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    under review  ·  bryan.stephens responded

    Current workaround would be to do a 1-second treatment for a patient. At that point the patient and the treatment would be saved for future access.

    But suggestion noted. Will review with development team to better understand scope of work.

  20. unable to select specific treatment days on calendar because only allows for set schedule. Could also be useful to just move days once set schedule is allowed.

    1 vote

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    under review  ·  bryan.stephens responded

    Suggestion noted. We are planning some more robust calendar operations in future releases.

    As an aside, the main reason for the pre-set prescription (e.g. Tues & Thurs for 6 treatments) is the customer-facing aspect: conveying the message that this is not a magic wand, but rather something that requires consistent follow-up.

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