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SmartPACS

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartPACS. We’re happy you’re here!

SmartPACS

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61 results found

  1. Would like the ability to copy and paste an image from SmartPACS into a radiology report. I am able to use this functionality in eFilm, and its much more efficient than the current SmartPACS workflow

    3 votes

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  2. When planning within the viewer it times out after 15mins and any measurements made are lost. If you hit save after the fact it still does not save.

    Would it be possible to get a pop up that asks if you are still working so it does not log you out?

    2 votes

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  3. Some hospitals have their current PACS system auto route studies for interpretation based on specific accession number(s). This is done by the Accession number Tag being populated with AAA and their PACS routing rules looking for studies with the desired accession number. When there is a match, the PACS will forward the DICOM study to the desired destination.

    2 votes

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  4. We need an account that will let users resolve import conflicts. They don't need to be admin just need to import and fix conflicts.

    2 votes

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  5. SmartPacs needs more options like eFilm or better.
    • In eFilm you can right click and see all the images as an option and click on
    the one you want.
    • In eFilm you can split patients or studies and view on the same screen
    • In eFilm the zoom was smoother, smartpacs is jerky
    • Image quality is better in eFilm

    2 votes

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  6. A 3D Cursor button for multiplane images. In EFilm there is a r click button that locates a point in all three planes. The closest function button for this action is MPR on/off that allows 3D location on one true image and location on reconstructed images that are blurry.

    2 votes

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  7. There should be an option to allow cine loops to autoplay by default. Cine play should also be hotkey assignable to eliminate the need to continuously click the play button for each stack.

    2 votes

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  8. When you export to a network device the window just disappears and there is no confirmation that it will send. This causes the user to be unsure and resend studies causing further backlog due to resends.

    2 votes

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    Thank you for the feedback.  We will look at how export confirmations can be optimized in a future development cycle.

    When a study is exported, the user should review the export queue for confirmation of the status of transmission.  If the export is local, the Local Queue will have the current status of the export.  If the export is over the Network, the Network Queue will have the current status.  This is the best way to view and verify the export completed successfully as the queue will display the progress and will display the transmission is complete or if there was an error.

    More details on the Local Queue can be found here:
    https://apps.soundvet.com/smartpacs/docs/studyList/studyList/utilityBar/export#local-export-queue
    More details on the Network Queue can be found here:
    https://apps.soundvet.com/smartpacs/docs/studyList/networkQueue/overview

  9. Some sites have multiple practices within the same building. These sites are looking to use the SmartPACS to route by Institution name to send the images to distinct destinations. They do not want to see each other's images.

    2 votes

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  10. When a surgeon is applying the Magnetic Lasso Cutout, the Cutout line appears UNDER the other measurement lines in the image. The result is low visibility on where the active cutout is located and adds to the user confusion. While the cutout tool is active, and the shape has not yet been completed / cut, the green line should appear on top of the measurement line for better visibility to the user. See attached image.png for reference.

    2 votes

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  11. OFA (Orthopedic Foundation for Animals) require images to be submitted by either DICOM or jpg/jpeg format ONLY. Images must be attached to an email and may not be submitted through any online viewing service (AIS, View Cloud, etc).

    https://www.ofa.org/veterinarian/veterinary-submissions

    2 votes

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    under review  ·  1 comment  ·  Admin →
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  12. We recently purchased the AIS ECG system from Sound. Currently the system will only upload the results of the ECG scan if we pay and submit it for a consult. It will not allow us to review prior to submitting. This has caused a huge disruption in our workflow as the doctor on the case always reviews the ECG results prior to submitting for a consult so we can get approval from our client for cost. Please update the workflow in this system so that we can review results prior to submitting a consult. This was not specified at the…

    1 vote

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  13. The box containing the VHS is superimposed directly over the line used to measure intervertebral spaces, making it extremely difficult to place correctly. Please offset the box so this isn't an issue.

    1 vote

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  14. Arthrex Vet Systems has released a significant number of new plates in the last year - including a 1.6 and 3.0 TPLO plate and multiple specialty fracture plates. Templates. Updating the template library would be very helpful for surgeon planning.

    1 vote

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  15. Cannot export MRI studies using the DICOM Viewer function - eFilm cannot recognize my MRI images (brand new Siemens Magnetom Sola).
    "- Unsupported SOP Classes: Enhanced MR Image"
    Please update ASAP so that we can export studies for colleagues/owners.

    1 vote

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  16. We need to store "VLC media file (.mkv)" as a non-DICOM image format.

    1 vote

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  17. Please enable the CT Window preset hotkeys usable within the MPR functionality. Sometimes my CT spits out the first few slices in an incorrect window - when the study is MPR'd, it retains the inappropriate window, and I am unable to use the CT Window hotkeys within the MPR mode.

    1 vote

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  18. VM customers are looking for ways to make their systems more efficient and several have asked me about the ability to move the directory for which logs are stored to another disk.

    1 vote

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  19. Add option from Settings GUI to specify the time of day that the SQL backup run. Example, VM customer with large database would like them run at 1am. Currently to configure that we must go to the GUI and make the change to backup timeframe at 1am and set 24hours so it runs at that period.

    1 vote

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  20. The ability to save echocardiogram cine loops as an .avi file would be an invaluable tool for Cardiologists who wish to create powerpoints with imbedded videos.

    1 vote

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