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SmartPACS

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartPACS. We’re happy you’re here!

SmartPACS

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59 results found

  1. With SAML and Okta, there would need to be one Okta app set up for each hospital to redirect the login to the correct SmartPACS system. This is the expected design and operation of SSO with SAML. Unfortunately this is not scalable and OIDC (OpenID Connect) should be implemented as another way to support for SSO.

    0 votes

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  2. Arthrex Vet Systems has released a significant number of new plates in the last year - including a 1.6 and 3.0 TPLO plate and multiple specialty fracture plates. Templates. Updating the template library would be very helpful for surgeon planning.

    1 vote

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  3. I want to set a query search for "yesterday" from the current date. Let's say I set it on Tuesday 11/14 for "yesterday" 11/13, how I would like it to function is that anytime I search within the "yesterday query" is searches yesterday's images from the current day. If it's Tuesday it searches Monday's studies, if it's Wednesday it searches Tuesday's studies etc. As of now, there is no way to save a search query to pull the studies from yesterday only.

    0 votes

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  4. Cannot export MRI studies using the DICOM Viewer function - eFilm cannot recognize my MRI images (brand new Siemens Magnetom Sola).
    "- Unsupported SOP Classes: Enhanced MR Image"
    Please update ASAP so that we can export studies for colleagues/owners.

    1 vote

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  5. We need to store "VLC media file (.mkv)" as a non-DICOM image format.

    1 vote

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  6. Some endoscopy equipment uses MPEG format and requires different Transfer Syntax for storage. This request is to add the ability to store endoscopy images using the transfer syntax listed below:

    Transfer Syntax UID Transfer Syntax name

    1.2.840.10008.1.2.4.100 MPEG2 Main Profile Main Level

    1.2.840.10008.1.2.4.102 MPEG-4 AVC/H.264 High Profile / Level 4.1

    1.2.840.10008.1.2.4.103 MPEG-4 AVC/H.264 BD-compatible High Profile / Level 4.1

    3 votes

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  7. When an organization has multiple institutions, it is helpful to view on the study list, which institution performed the study without having to filter the list using the Institution tag search field.

    0 votes

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  8. Please enable the CT Window preset hotkeys usable within the MPR functionality. Sometimes my CT spits out the first few slices in an incorrect window - when the study is MPR'd, it retains the inappropriate window, and I am unable to use the CT Window hotkeys within the MPR mode.

    1 vote

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  9. When planning within the viewer it times out after 15mins and any measurements made are lost. If you hit save after the fact it still does not save.

    Would it be possible to get a pop up that asks if you are still working so it does not log you out?

    2 votes

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  10. VM customers are looking for ways to make their systems more efficient and several have asked me about the ability to move the directory for which logs are stored to another disk.

    1 vote

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  11. Add option from Settings GUI to specify the time of day that the SQL backup run. Example, VM customer with large database would like them run at 1am. Currently to configure that we must go to the GUI and make the change to backup timeframe at 1am and set 24hours so it runs at that period.

    1 vote

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  12. The ability to save echocardiogram cine loops as an .avi file would be an invaluable tool for Cardiologists who wish to create powerpoints with imbedded videos.

    1 vote

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  13. Some hospitals have their current PACS system auto route studies for interpretation based on specific accession number(s). This is done by the Accession number Tag being populated with AAA and their PACS routing rules looking for studies with the desired accession number. When there is a match, the PACS will forward the DICOM study to the desired destination.

    2 votes

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  14. Users would like the ability to Submit a Consultation Request from the SmartPACS study list.

    Users would like the ability to View the Consultation Report from the SmartPACS study list.

    7 votes

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  15. If I have 2 CTs up from 2 different dates, is there a way I can make the FOV the same? At this time the studies need to me manually set and then linked. A tool to automatically set the FOV would help avoid the manual step prior to linking.

    1 vote

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  16. We need an account that will let users resolve import conflicts. They don't need to be admin just need to import and fix conflicts.

    2 votes

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  17. SmartPacs needs more options like eFilm or better.
    • In eFilm you can right click and see all the images as an option and click on
    the one you want.
    • In eFilm you can split patients or studies and view on the same screen
    • In eFilm the zoom was smoother, smartpacs is jerky
    • Image quality is better in eFilm

    2 votes

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  18. Its unfortunate that SmartPACS viewer currently does not have a sorting feature to display studies. Meaning if I open up a patient's record with multiple studies they are displayed from oldest to newest on the sidebar (oldest on top) . Viewing them from newest to oldest (newest on top) is ideal and I think is what most other viewing platforms offer.

    3 votes

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  19. A 3D Cursor button for multiplane images. In EFilm there is a r click button that locates a point in all three planes. The closest function button for this action is MPR on/off that allows 3D location on one true image and location on reconstructed images that are blurry.

    2 votes

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  20. When on the Patient row, the user would like to be able to double click to open the studies related to the patient in the Viewer.

    When on the Study tile, the user should be able to double click to open the study in the Viewer.

    Currently the user has to click on the View icon on the study tile to view a study. If the user wants to view more than one study, currently the user has to check the box to select one or more studies/ patients and then the View icon to view studies.

    0 votes

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