SmartPACS

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartPACS. We’re happy you’re here!

SmartPACS

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  1. When you export studies with viewer included, these are unviewable to MAC users (clients, colleagues, rDVMs, etc). Very frustrating that we basically have to go tell them to download OsiriX or another MAC software just to view their DICOM images.

    1 vote

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  2. When you export to a network device the window just disappears and there is no confirmation that it will send. This causes the user to be unsure and resend studies causing further backlog due to resends.

    2 votes

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    Thank you for the feedback.  We will look at how export confirmations can be optimized in a future development cycle.

    When a study is exported, the user should review the export queue for confirmation of the status of transmission.  If the export is local, the Local Queue will have the current status of the export.  If the export is over the Network, the Network Queue will have the current status.  This is the best way to view and verify the export completed successfully as the queue will display the progress and will display the transmission is complete or if there was an error.

    More details on the Local Queue can be found here:
    https://apps.soundvet.com/smartpacs/docs/studyList/studyList/utilityBar/export#local-export-queue
    More details on the Network Queue can be found here:
    https://apps.soundvet.com/smartpacs/docs/studyList/networkQueue/overview

  3. On eFilm, we could select all the images of a cineloop or a CT series and export it as an AVI video. In addition, we could also select the quality (via slider) and the FPS for the exported video.

    3 votes

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  4. When using the linear measurement tool for short measurements the box with the numerical measurement gets in the way covering the area you need to measure. It is not possible to accurately place the far dot

    1 vote

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  5. We need to be able to select only certain images from a study in order to send off to an outside radiology consult service.

    5 votes

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  6. In a multi-doctor practice allowing a doctor to search by studies he/she has ordered.

    3 votes

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  7. Some sites have multiple practices within the same building. These sites are looking to use the SmartPACS to route by Institution name to send the images to distinct destinations. They do not want to see each other's images.

    2 votes

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  8. If SmartPACS is not accessible on the network, there is not a lot that tech support can do without the clinic hooking up a monitor to it. This almost always halts troubleshooting progression if the clinic does not have on-site IT, or if they don't have an HDMI compatible monitor.

    4 votes

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  9. We would like to have hot keys assigned (or be able to assign) hot keys for each of the different window leveling presets. Much like eFilm does with the Function Keys

    2 votes

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  10. An IO modality includes SD DICOM files that do not contain image data. These are Structured Display files. More information and interest needs to be gathered related to how the SmartPACS Viewers can include and fully utilize SD files.

    “SD is not an image file but more like a dicom protocol on how to display a set of images in a structured way (ex. different templates for dental display). You still can display individual dental xray but you lose the structure (relationship) among different teeth.”

    1 vote

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  11. The lines and dots on the VHS are too small. Can we have the VHS thickness default to 4 as this how all customers want to see it.

    4 votes

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  12. Requesting to add the function to SmartPACS to create additional logon accounts, in addition to local and admin.

    7 votes

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  13. Set the SmartPACS (ML340) hardware to automatically turn back on when a power failure happens. Currently, the SmartPACS have to be physically turned on in the event of a power failure

    4 votes

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  14. Those of us that do X-rays for pregnancy head counts on valuable dogs (and have had a DR system with efilm that had the Clahe filter) are able to intensify the skeletons of the puppies within the mother with a "click" of a button and so we are accurate with expected headcounts.
    CNF

    1 vote

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  15. Add an autorun file when exporting images in DICOM format allows customers to easily view images sent to them on CD or thumb drive. The current process to open a zip file can be confusing for some referring clinics and customers.

    4 votes

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  16. We are an aquarium and would like these available to us

    1 vote

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  17. Google chrome isn't allowing you to save user name and passwords for smartpacs. Found that if you use mozzilla firefox web browser instead will allow it. Unless google fixes the problem this will be at least a work around

    1 vote

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  18. Currently the Viewer is able to rotate in 90 degree segments.

    It may be useful to rotate the image manually so other rotations can be achieved i.e. 10 degrees

    4 votes

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  19. Can our server receive images from other digital systems (ex: another hospital)? As well as send our images to other hospitals. So we can share mutual client information.

    3 votes

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    The current SmartPACS local software is not able to send and receive images without a public static IP assigned to the local system.

    You are able to share and email links to studies from our partner Cloud platform.

    We will also keep this ticket open for future consideration in our next PACS software revisions.

  20. When scrolling through individual frames of a cine loop of a heart beating, I would like to make measurements that are auto-saved without having to name them each time. Then I can just click "display next annotation" to see all of my measurements.

    1 vote

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