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SmartDR Premier

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
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Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR Premier. We’re happy you’re here!


SmartDR Premier

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22 results found

  1. It would be nice to be able to extend the time before the detector panel falls asleep. I work in a clinic that only sees exotic animals, and every second is crucial when they are unstable. We often like to get everything set up and ready to go, but we sometimes have to do other treatments or diagnostics before rads. So, we set up the rads ahead of time only to find that the panel is asleep when we come in to take the rads. If we realize it, it still takes time for it to wake up, which increases…

    1 vote

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  2. When preparing for radiographs in the zoo field often much time and effort is spent getting the animal (awake or anesthesized) into the correct position for radiographs. Without a verbal cue to let us know when the detector is getting ready to time out, we frequently run into the issue of the detector going to sleep and not capturing the image. Many times we have unreliable signal and getting the detector and tablet reconnected can take up several minutes and slow down our procedures. Reading the manual, it sounds like this was a feature in previous iterations of the system…

    1 vote

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  3. This is a view we do routinely for our turtles and tortoises and there is not an option to select this view currently. For more accurate labeling and consistency, this view would be very helpful.

    1 vote

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  4. Please make it possible to move images taken under "Emergency" patient into a request generated through ezyVet after the images were taken.

    1 vote

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  5. Would love to have a popup on the screen to remind staff to wear Rad badges when taking radiographs.

    2 votes

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  6. An easier way to change KVP and MAS settings for every weight bracket and technique, instead of having to change individually in the software. And/or allow the weight brackets to be changed

    2 votes

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  7. Several hospitals share facilities and equipment. Having the ability to add multiple Institution Names and select these from the Study Add screen would be incredibly helpful.

    1 vote

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  8. I am a mobile large animal veterinarian and the images I acquire have an average distance of 24" between the detector and the handheld x-ray unit. However, your software tells me to calibrate this system at 40" which is a distance I will never use. It would be nice if the software prompted me to use a baseline parameter set appropriate for the type of system.

    1 vote

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  9. As a mobile veterinarian, I would like to be able to see all of the patients in my list without having to use search filters to find them. It makes it much simpler to add a new study when I don't have to re-enter patient information that I am unable to easily find.

    1 vote

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  10. 1 vote

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  11. After acquiring an image, it would be good to know exactly where the center of our x-ray beam is located on the image on the computer screen. This would allow us to better adjust the patient between shots, as well as allow us to better calibrate our machines if any issue arises involving positioning not caused by user error

    2 votes

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  12. Ability to set all shots to a certain sharpness/contrast/brightness. This could be mainly used as a baseline setup when the clinic first gets the system, allowing them to set every shot to roughly what they like before finer adjustments of each shot type.

    6 votes

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  13. Add ability to create a perfect circle and then be able to increase/decrease size of circle. At center of circle, have small dot . This tool would be effective in determining the center of the Femoral head and thereby help to assess the hip joint

    1 vote

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  14. Request from DoveLewis Emergency Animal Hospital, their workflow requires mainly looking at the worklist and so they would like it this had an option to be the default view when one exits a study rather than the normal patient list.

    1 vote

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  15. A few sites get confused on the wording and think that option is to change current study information. If we can change from "add study information" to "add new study information" it would help the users understand the create new study button

    2 votes

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  16. When entering new patients into the system, have the option to choose which fields are required.

    3 votes

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  17. when reviewing the study or even reviewing the protocol, the shots often get misplaced up or down. the shot tends to stick and get dragged. it would be ideal to have a tool to allow tthat only when needed.

    2 votes

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  18. Capability of placing images side by side while in acquisition mode. its helpful when a view needs to be repeated in the exact same angle.

    2 votes

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  19. It would be incredibly helpful to allow us to merge patients if 2 separate studies/patients are entered but should be together as one. Thanks!

    6 votes

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  20. Disable the diagonal cropping feature and use just a standard box with 90 degree edges.

    1 vote

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