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SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR. We’re happy you’re here!

SmartDR

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66 results found

  1. The performing physician field should show Dr. in front of the vet's name.

    2 votes

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  2. When troubleshooting DICOM transfer issues, it would be useful to generate a test image and send without requiring someone at the clinic to fire the generator.

    2 votes

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  3. Not sure if this is possible on the acquisition station, but it's definitely not available on AIS / PACs (which is where I think it should be available). Need a way to run reports to count the total number of images taken in a date-range.

    2 votes

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  4. It would be useful to have the option to copy and paste text in annotation mode so when doing studies like OFA we don't have to retype large numbers multiple times.

    2 votes

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  5. On behalf of Peterson and Smith Equine Hospital. They would like to set auto delete by date range rather than watermark level.

    2 votes

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  6. Customer wants another method of notification outside the software. She stated her techs kept ignoring the dialog and she wasn't aware an update was needed until they experienced a different issue.

    2 votes

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  7. When changing the language settings in SmartDR, it would be nice to have the anatomical regions, body parts examined, and view positions to also be displayed in the selected foreign language.

    2 votes

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    Thank you again for the feedback. We will add this feature to the next auto update release with one minor tweak.

    In SmartDR we call the view position’s “shots”. We will not be able to change the “Shots” labels but we will change anatomical regions and body parts examined.

  8. 2 votes

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  9. Would like the ability to set a default breed so that it does not have to be entered every time a new patient is created

    2 votes

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  10. Would like the ability to display the Accession Number DICOM tag in the Overlay Editor

    2 votes

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  11. sometimes the wrong patient is put through the worklist or the same patient is charged twice. I think it would be nice to have a way to delete the worklist entry so there arent duplicates

    1 vote

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  12. Is it possible to have a second monitor that mirrors the acquisition monitor ?

    1 vote

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  13. When reviewing a patient with multiple studies, you can touch certain studies to only send certain ones, the color coating is opposite of the buttons for panning, brightness and zoom are in the acquisition screen. When a study has a light blue header, it seems to be deselected for sending the study to anywhere (USB, SmartPacs, or AIS). When the header is white/blank, this means it is selected for sending (this is confirmed when checking the send-out status DICOM spooler).

    1 vote

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  14. When you input the email in SmartDR have the email information send to AIS as a category to prevent from having to reopen system to locate email in order to send to owner.

    1 vote

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  15. In addition to putting the doctor's name and one assistant on the data entry for a new case when setting up to take images, please add a second animal holder The state wants us to list the "animal holders" for each case; sometimes it is the doctor and one assistant - but sometimes there are two assistants taking images without the doctor helping. (It might also be helpful to have this as a "required" entry before proceeding. Then, with this data, it would be wonderful to be able to print a report each month of who held pets that month…

    1 vote

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  16. the current plate cover makes it cumbersome to remove the battery & my battery was indented by the lid brackets (i am assuming) because it was floating loose on top of the plate cover in the case!

    1 vote

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  17. AI identification of human anatomy

    Multiple radiographs I review have human fingers and other anatomy present. This is just in radiographs submitted for review and is likely a problem in many hospitals where images not sent out. If an AI algorithm could review images at the time of acquisition and flag human anatomy, it could be very helpful for radiation safety.

    1 vote

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  18. A quick access guide to troubleshooting the more common errors that come up on smart DR to avoid holding for support while clients are waiting for us to get images.

    1 vote

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  19. Please show the zoom percentage during image review. It is helpful to see and note the percentage of zoom applied or, be able to apply a certain amount of zoom for comparison.

    1 vote

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  20. I am a mobile large animal veterinarian and the images I acquire have an average distance of 24" between the detector and the handheld x-ray unit. However, your software tells me to calibrate this system at 40" which is a distance I will never use. It would be nice if the software prompted me to use a baseline parameter set appropriate for the type of system.

    1 vote

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