Skip to content

SmartDR

Welcome to Sound’s customer feedback and suggestions site! We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us here. While we can’t respond to every suggestion, our product team regularly reviews the all of ideas submitted.

How it works:

  • Use the search field below to see if your suggestion is already listed, and click the vote button
  • If you have a suggestion that’s not listed yet, go ahead submit your own

Please try to explain why this suggestion would benefit your practice, so that other users (and our product team) can better understand why the feature is important to you.

Thanks for joining our community and helping improve SmartDR. We’re happy you’re here!

SmartDR

Categories

JUMP TO ANOTHER FORUM

68 results found

  1. The automatic panel time-out after ten minutes without an exposure is increasingly problematic - sometimes it takes more than ten minutes for a horse to settle or to set up for an exposure, and there doesn't appear to be a way to extend the ten minute time until it's already expired and the panel has disconnected. It would be great if we could either extend the time before it expires, or (even better) opt out of this feature entirely.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We have trouble with the image settings for pregnant dogs. We do not get alot of detail - if we could have a protocol that sets the contrast higher automatically instead of doing it manually every time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. It would be nice to have an exposure index for new technicians who are less experienced in deciding if radiographs are over- or underexposed. I have used other systems that have utilized this and it helps in educating staff as well as improving image quality

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We are performing radiographs on a patient for OFA registration and realized we do not have the patients correct breed. The breed is a Russian Black Terrier

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The performing physician field should show Dr. in front of the vet's name.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. When troubleshooting DICOM transfer issues, it would be useful to generate a test image and send without requiring someone at the clinic to fire the generator.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Let the hospital change species info

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It would be useful to have the option to copy and paste text in annotation mode so when doing studies like OFA we don't have to retype large numbers multiple times.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. On behalf of Peterson and Smith Equine Hospital. They would like to set auto delete by date range rather than watermark level.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    started  ·  Cameron Love responded

    Thank you for the request. This will be included in the next auto update.

  10. Customer wants another method of notification outside the software. She stated her techs kept ignoring the dialog and she wasn't aware an update was needed until they experienced a different issue.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  Cameron Love responded

    We understand. Customer would like email or another form of communication of when auto updates come out.

  11. When changing the language settings in SmartDR, it would be nice to have the anatomical regions, body parts examined, and view positions to also be displayed in the selected foreign language.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    planned  ·  Cameron Love responded

    Thank you again for the feedback. We will add this feature to the next auto update release with one minor tweak.

    In SmartDR we call the view position’s “shots”. We will not be able to change the “Shots” labels but we will change anatomical regions and body parts examined.

  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Would like the ability to set a default breed so that it does not have to be entered every time a new patient is created

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    started  ·  Cameron Love responded

    Thank you for the request. We will add this feature to the next auto update.

  14. Would like the ability to display the Accession Number DICOM tag in the Overlay Editor

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Beta Testing  ·  Cameron Love responded

    We are currently beta testing this feature. It will be available in the next auto update release

  15. Tooltips are a wonderful design feature that's standard in websites, applications - everywhere! You know, hover your mouse over an icon, and a little something pops up saying what will happen if you click it. Helps greatly with the learning curve. Helps prevent hitting the wrong button and getting stuck somewhere you're rather not be.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. A normal Windows help File would be greatly appreciated! I am a relief tech, I work with many software systems, and a paper manual isn't always available. A help file available from F1 (you know, the default Windows key for help) would help greatly!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Is it possible to have a second monitor that mirrors the acquisition monitor ?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When reviewing a patient with multiple studies, you can touch certain studies to only send certain ones, the color coating is opposite of the buttons for panning, brightness and zoom are in the acquisition screen. When a study has a light blue header, it seems to be deselected for sending the study to anywhere (USB, SmartPacs, or AIS). When the header is white/blank, this means it is selected for sending (this is confirmed when checking the send-out status DICOM spooler).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When you input the email in SmartDR have the email information send to AIS as a category to prevent from having to reopen system to locate email in order to send to owner.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. the current plate cover makes it cumbersome to remove the battery & my battery was indented by the lid brackets (i am assuming) because it was floating loose on top of the plate cover in the case!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?